4.04 out of 5
4.04
537 reviews on Udemy

Learning IT Help Desk Basics

Get the skills you need to pursue an entry-level position as an IT help desk technician
Instructor:
Zulqarnain Hayat
12,682 students enrolled
English [Auto]
Get the skills you need to pursue an entry-level position as an IT help desk technician

The skills you need to follow an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to undertaking into the field of technical support or seeking to strengthen their overall technical skills. It covers the fundamental IT help desk responsibilities including software installation networking, and troubleshooting.

Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more the following topics are covered

  • Customer service for IT

  • Installing and uninstalling software

  • Networking basics

  • Workgroups

  • Joining domains

  • Troubleshooting

Demos Labs:

  • Dual Boot Ubuntu and windows 10 demo

  • Useful Ubuntu 18 commands demos

  • Very important Demo for Ubuntu

  • Install LAMP stack (Apache,mysql,Linux,php)

  • Linux very useful commands demo

You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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30-Day Money-Back Guarantee

Includes

3 hours on-demand video
Full lifetime access
Access on mobile and TV
Certificate of Completion

Archive

Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed
Price:
$29.99 $24