Insight into IT Support / Helpdesks / NOC / Service Desks
Secure your first IT Support role
After completing the course you will gain valuable knowledge on how a support desk operates which will help you secure your first support role.
Getting your first IT Support role can be hard but possible! It is very important you secure your first role as soon as possible in order to kick start your career and develop. There are lots of people out there all applying for the same role and I have created this presentation to give you guidance on how you can stand out and secure your first role. At the end of this presentation you should have a good understanding of how Helpdesks / Service Desks / NOC’s operate as well as a whole host of other information including interview techniques. I do hope you find this presentation helpful and please do leave feedback once you completed.
Thank you and good luck!
You can view and review the lecture materials indefinitely, like an on-demand channel.
Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
